Customers are our lifeblood—let us know how we’re doing.
I work at a hotel. We were experiencing what I would consider catastrophic plumbing issues. I called Armstrong Plumbing and explained the dilemma. It was less than an hour before there was someone on site addressing the issue. Then the representative from Armstrong showed up. This issue took all day to resolve and by the…
I have always appreciated the courtesy and competence of Armstrong for the years we have used them. That was no exception last night. Tony is a very nice young man, obviously interested in satisfying the customer and he is a great example of the kind of employee that makes a company stand out.
They came on a hot Saturday night when no one else would. I was grateful.
Every time I have called I have received prompt, courteous service. I needed a plumber yesterday and was given a time the next day. However, a few hours later I got a call that there had been a cancellation and the technician could come now. He came, took care of my problem quickly and efficiently.…
Armstrong is constantly amazed by the number of people who do take the time to write thank you notes or leave a favorable review for us. But we want to hear from more of you. Our goal is 100% satisfaction, and the only way we can reach that goal is if people let us know how we’re doing.
There’s a disturbing trend in the business world and chances are you’ve experienced it. As many companies grow larger, the importance in customer satisfaction is often overlooked. NOT SO WITH ARMSTRONG PLUMBING, AIR & ELECTRICAL.
It will ALWAYS be our pleasure to serve our loyal residential, commercial, and construction customers throughout Lubbock, Texas and surrounding communities. And apparently, based on the reviews you’re leaving for us, the feeling is mutual!