Customers are our lifeblood—let us know how we’re doing.
Armstrong is constantly amazed by the number of people who do take the time to write thank you notes or leave a favorable review for us. But we want to hear from more of you. Our goal is 100% satisfaction, and the only way we can reach that goal is if people let us know how we’re doing.
There’s a disturbing trend in the business world and chances are you’ve experienced it. As many companies grow larger, the importance in customer satisfaction is often overlooked. NOT SO WITH ARMSTRONG PLUMBING, AIR & ELECTRICAL.
It will ALWAYS be our pleasure to serve our loyal residential, commercial, and construction customers throughout Lubbock, Texas and surrounding communities. And apparently, based on the reviews you’re leaving for us, the feeling is mutual!
What Our Customers are Saying:
Larry C.Zip Code 79424, on 07/03/2018
I have always appreciated the courtesy and competence of Armstrong for the years we have used them. That was no exception last night. Tony is a very nice young man, obviously interested in satisfying the customer and he is a great example of the kind of employee that makes a company stand out.
Debra C.
They came on a hot Saturday night when no one else would. I was grateful.
Greta M.Zip Code 79413, on 08/17/2017
Every time I have called I have received prompt, courteous service. I needed a plumber yesterday and was given a time the next day. However, a few hours later I got a call that there had been a cancellation and the technician could come now. He came, took care of my problem quickly and efficiently. He was courteous and professional. I will always call Armstrong.
Todd WZip Code 79424, on 7/27/2017
Our Field Tech from Armstrong was outstanding. He was professional and thorough without doing and charging for things I didn't need as a solution to my AC issue. This was my first time to use Armstrong and I'll call them for any future issues I have with my AC. They have been taking care of my 94-yr old grandparents' AC/Plumbing needs for years and have been more than excellent in taking care of their needs and being fair and patient with an aging couple. You can't pay enough for basic decency and professionalism like that. Thanks, Armstrong. Keep up the great work!
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"The new air conditioner is fantastic. It is so quiet and smooth and cool. We can never express to you the appreciation for working with us on this." - Jack D."Great job on a late Saturday night—completely satisfied!" - David S.
